Building AI Confidence Starts with the Right People and the Right Strategy

Rachelle Bresnahan

~ 3min read

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~ 3min read

> From hesitation to habit: a talent transformation blueprint inspired by Workday

Across industries, leaders agree that AI enablement is no longer optional, it’s operational. Yet many organizations are finding that the biggest roadblock to responsible AI adoption isn’t technology. It’s talent.

Workday’s recent AI enablement initiative, as covered by HR Brew, is a timely case study in how to embed AI readiness into the fabric of an organization. Their strategy boils down to three focus areas:

  • fostering the right mindsets
  • cultivating critical skills
  • embedding productive habits.

It's an approach we also utilize at mthree and actively enable for our clients.

> The problem isn’t just a skills gap, it’s a confidence gap

Workday found that despite interest in AI, many employees were unsure how to use tools like ChatGPT effectively, questioned the outputs they received, or didn’t feel they had time to engage with new workflows. These aren’t isolated concerns, they’re signals of a wider AI confidence gap playing out across finance, government, healthcare, and tech.

At mthree, we’ve seen similar dynamics: organizations racing to implement AI-powered tools, but without a workforce that fully understands, or trusts how to use them. Whether it’s a junior data analyst or a seasoned operations manager, meaningful AI adoption only happens when individuals feel equipped and empowered.

> How mthree helps bridge the gap

Our model is built to align exactly with the kind of strategic talent enablement Workday is pursuing but tailored to each client’s unique needs. Here’s how:

1. Mindsets: building a culture of AI curiosity and responsibility

Workday started with mindset: encouraging experimentation and responsible use. At mthree, we help our partners embed that same mindset from day one.

  • We create foundational training that demystifies AI and frames it as a tool for better outcomes, not just faster outputs.
  • We emphasize ethical use, bias awareness, and explainability in our curriculum, especially critical for highly regulated industries.

2. Skills: persona-based learning that meets people where they are

Not every employee needs to become a machine learning engineer, but most will need to understand how AI supports their role.

That’s why we build role-aligned learning paths: for example, training business analysts on AI prompt design and automation tools, or upskilling developers with Python-based model tuning and APIs. We also:

  • Identify existing employees with potential to reskill into AI-adjacent roles
  • Deploy mthree alumni already trained in AI fundamentals and cloud platforms
  • Design programs that evolve with technology, not just once-off courses

3. Habits: from training to transformation

Workday made a powerful move by embedding AI practice into the flow of work, using “prompt-a-thons,” defined learning goals, and personal AI challenges.

We support similar habit formation by:

  • Embedding mthree-trained talent into teams where they can demonstrate value through day-to-day use of AI tools
  • Helping organizations set practical milestones for existing staff learning journeys
  • Running collaborative labs and workshops to reinforce learning through doing

> Why this matters now

Organizations know they need to move fast, but they can’t afford to get AI wrong. With emerging compliance frameworks, growing scrutiny around algorithmic bias, and rapidly evolving capabilities, the stakes are high. But as Workday’s experience shows, getting AI right is as much a people challenge as it is a technical one.

Whether you're building from within or bringing in fresh talent, the goal is the same: a workforce that’s confident, capable, and aligned with the way AI is reshaping work.

> Future-proof your workforce with mthree

mthree helps organizations solve today’s AI talent challenges with a dual approach:

  • Hire Train Deploy: We source and train high-potential junior talent and embed them into teams where AI fluency matters most.
  • Reskill-upskill support: We assess existing employees and deliver customized learning journeys to help your current workforce evolve with technology.

Inspired by Workday’s strategy? Let’s make it work for you.
Ready to strengthen your AI talent pipeline? Contact mthree today and start building the skills and teams your business needs to thrive.

> Rachelle Bresnahan

Rachelle Bresnahan is a seasoned Growth Marketing Manager at mthree, recognized for driving impactful business growth through strategic marketing initiatives. She brings a wealth of experience in creating content that translates complex topics into clear, accessible messaging for diverse audiences.