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Our Production Support Career Pathway

Are you looking for an exciting and challenging career? If the answer is yes, then a career in production support may be for you. 

Read below to find out more
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What is production support?

Production support, or application support, is known as the emergency room for technology. Those who work in production support are responsible for ensuring systems and applications run smoothly by identifying problems and deploying clever solutions.

Production support teams mainly work in phases 2 and 3 and it is their responsibility to find issues and work with development teams to make improvements. Production Support Analysts quickly solve problems with the aim of reducing the business impact of a technology issue.

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Our production support course

Before starting your role, you'll complete a practical training course that covers SRE and DevOps at the mthree Academy. 

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Site Reliability Engineering (SRE)

Learn SRE to become a production support specialist working in financial settings. 

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  • High-level production support activity including ITIL, monitoring, DevOps, SRE, and disaster recovery.
  • Common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk.
  • Useful technology and tools such as Linux, Python and SQL.

Perfect for you if:

You have a bachelor’s degree in computer science or related STEM subjects. 

You are interested in production support.

You have an analytical mind.

Excellent spoken and written communication skills

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Apply now

Apply for a role on our job board to start your journey. 

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Wiley Edge is now mthree

We are excited to announce that we have been acquired by Inspirit Capital and returned to our roots as 'mthree'. 

Read the press release >> >>